LOS ANGELES UNIFIED SCHOOL DISTRICT CLASS DESCRIPTION

PERSONNEL COMMISSION Class Code 3545

Unit C





COMPUTER TECHNOLOGIST II





DEFINITION



Installs, configures, diagnoses, services and repairs desktop computers, software and peripheral devices. Performs maintenance, service and complex repairs of desktop computers and related peripherals.



TYPICAL DUTIES



Delivers and installs desktop computers, monitors, printers, keyboards, modems and other related

peripherals.

Cleans, adjusts, lubricates and performs routine servicing of computers, monitors, printers, keyboards,

modems and other related peripherals.

Diagnoses malfunctions and repairs desktop computers, monitors, printers, keyboards, modems and

other related peripherals, by disassembling and inspecting for defects.

Performs basic repairs by replacing defective electronic or mechanical components, reassembling,

and checking equipment for correct operation.

Installs common software packages.

Instructs operators in the basic care and operation of desktop computers, monitors, printers,

keyboards, modems and other related peripherals.

Provides technical assistance to schools and offices over the phone regarding hardware/software

problems.

Provides training and technical assistance to Computer Technologist I.

May use electronic test equipment, such as a dual-trace oscilloscope, multimeter, digital voltmeter and

variable voltage regulator.

May assist Computer Technologist III with local area network and connectivity issues.

Performs related duties as assigned.



DISTINGUISHING CHARACTERISTICS AMONG RELATED CLASSES



A Computer Technologist II installs, configures and analyzes problems of desktop computers and software, and performs maintenance, service and complex repair of desktop computers and related peripherals.



A Supervising Computer Technician supervises and participates in computer, mainframe network, and communication equipment repair.



A Computer Technologist I assists with the installation, configuration and troubleshooting of desktop computers and software, and performs routine maintenance, service and repair of desktop computers and related peripherals.



SUPERVISION



General supervision is received from the Supervising Computer Technician. No supervision is exercised. Work direction may be given to lower-level computer support personnel.



CLASS QUALIFICATIONS



Knowledge of:



Basic computer terminology

Microcomputer concepts and inter-workings

Analog telecommunications equipment

Basic concepts of digital electronics

Installation and use of common desktop computer software packages, e.g., Windows 95/98,

Microsoft Office, Microsoft Project, Mac OS

Current practices, tools, and materials, involved in the repair and overhaul of desktop computers

and peripherals

Basic safety regulations and practices applicable to electrical and electronic equipment



Ability to:



Analyze and diagnose malfunctions and perform required repairs

Read and follow logic diagrams and schematics

Use tools and test equipment of the trade with speed and competence

Design and implement technical modifications

Learn characteristics of new models of computers, monitors, printers, modems and other

peripheral devices

Learn new desktop computer software packages

Work effectively without supervision

Maintain effective working relationships with District personnel



ENTRANCE QUALIFICATIONS



Education:



Graduation from high school or evidence of equivalent educational proficiency, preferably supplemented with college, university, or trade school computer courses.



Experience:



One year of experience as a Computer Technologist I or two years experience that included maintenance, repair and overhaul of desktop computers and related equipment.



Successful completion of courses in the repair of desktop computers, monitors, printers, modems and other peripheral devices; and digital electronics, in an armed forces or equipment manufacturer's training program or recognized trade school or college may be substituted, on an equal-time basis, for the required experience.



Special:



A+ Certification™ or equivalent certification.

Microsoft Certified Professional (MCP) or equivalent certification.

A valid California Driver License.

Use of an automobile.