Each complaint is investigated by the appropriate District office or division which must do the following within sixty days:

1. Provide an opportunity for the person or organization complaining and District personnel to present information related to the complaint.
2. Obtain specific information from other persons familiar with events and locations related to the complaint.
3. Review related documents.
4. Prepare a written report (in English and in the language of the complaint) on findings and recommended solutions.
5. Notify the person or organization of appeal procedures.

Complaint about special education programs and services may also be referred by the District or the person filing the complaint to the California Department of Education, Special Education Division. To file a special education complaint directly with the California Department of Education, you can write to the Department at the Address listed under the section entitled "How to Appeal" in this brochure.

Persons or organizations disagreeing with the original decision have fifteen days after receipt of the decision to file an appeal. The appeal must be in writing and must include a copy of the original complaint and of the decision provided to them.

1. If the original complaint involved one of the educational programs (listed 1-7) inside, the appeal should be sent to:

   State of California
   Department of Education
   State Superintendent of Public Instruction
   P.O. Box 944272

2. If the original complaint involved discrimination charges or Section 504, the ADA, or Title IX, and the decision was provided by a local (District) school or office, the appeal should be sent to:

   Deanne Neiman, Director
   Educational Equity Compliance
   Los Angeles Unified School District
   450 North Grand Avenue, Room H-235
   Los Angeles, CA 90012