TRANSPORTATION BRANCH DISPATCH UNIT

PAUL KIEFER
MANAGER

323-342-1460 or 1-800-LA-BUSES


Hours of Operation: 
What We Do!
Monday-Friday - 4:00 a.m. - 11:30 p.m.
 Cancellations and Changes
Saturday - 5:00 a.m. 9:30 p.m.
What Size Bus Do You Need?
Sunday - Closed
FAQ (Frequently Asked  Questions)


The Dispatch Unit coordinates and mitigates school bus emergencies, accidents, incidents, breakdowns and "no one home to receive" Special Education Student situations.  We are available to provide bus route delay information to school personnel and parents of transported students.


CANCELLATIONS AND CHANGES

For your convenience, we are available to make cancellations and changes to your field, athletic or other trip. These are to be done through the Dispatch Unit ONLY!.  Please have your Trip Confirmation Number ready when speaking to a Dispatcher.


WHAT SIZE BUS DO YOU NEED?

Transit school buses will accommodate:

78 passengers if 3 to a seat or
52 passengers if 2 to a seat

Conventional school buses will accommodate up to:

27 passengers if 2 to a seat


 What If My Child's Daily Bus Route Is Late Arriving Home?

Contact Dispatch in the event of a delay at 323-342-1460 or 1-800-LA-BUSES.  We will, at that time, ascertain from the driver an estimated time of arrival and reassure you of your child's safety.

I Left An Item On The Bus - How Do I Get It Back?

If a personal item was mistakenly left behind on the bus, the Area Bus Supervisor for that particular bus will be contacted and arrangements will be made for the safe recovery of the item.

What If Our Field Trip Bus Is Late Arriving?

There are various reasons why our buses will occasionally run behind schedule, from traffic congestion to an unforeseen breakdown.  In the event of a situation such as these, please contact Dispatch and we will immediately inform the school administrator of the estimated time of arrival.  All attempts will be made to secure another suitable bus as quickly as possible.

Not Home to Receive My Special Education Child!

If you arrive at home and discover that an attempt was made to deliver your child at home, please contact Dispatch, and we will give you information regarding delivering the child again. Further details can be found under Special Education Transportation. Click here for details!
 
 
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