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ITD Technical Support
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Customer Self-Service
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LAUSD Home
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LAUSD Employees
Service Requests
ITD Service Request

Customer Self-Service (CSS) - Place service requests for ITD on-line, without waiting on hold

ITD Service Desk - When your service request requires speaking with an agent (account and password issues, questions, troubleshooting ITD related items, etc.)


Escalation - Service Requests - Customers who need to escalate service requests should go here to review the ITD Service Desk escalation process

Information

Other ITD related web sites:

ITD Home Page
IT Service Catalogs
Telephone Service Requests, Orders,etc.

 
Resources    

Help for Customer Self-Service users:

First time CSS users
User guide for CSS
REF-1657.2 (Procedures for Obtaining IT Support & Repair for Various Electronic and Computer Equipment)

 
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